Support

Last updated: May 19, 2026

HiOla Business support is provided by Cadus Labs LLC for business owners, managers, workers, and invited reviewers who need help accessing or using the app.

Contact Support

Email support@hiola.app for account access, billing access, app setup, booking workflows, worker schedules, client intake, AI receptionist settings, or store review questions.

What to Include

• Your business name or workspace name.
• The email or phone number used for your HiOla Business account.
• The device and app version if you are reporting a bug.
• A short description of what you were trying to do.

Account and Billing Help

Businesses sign up and manage paid access through the HiOla Business website and supported billing flows. If you cannot sign in, support can help verify the workspace and restore access for the owner or approved manager.

Privacy and Account Deletion

For privacy questions or account deletion requests, review our Privacy Policy and account deletion instructions. Support can help route verified workspace-level requests.

App Store Review Access

Reviewers can use the demo credentials supplied in App Store Connect to open a seeded HiOla Business workspace with inbox, calendar, clients, workers, services, intake, and AI-assisted booking examples.