Support

Last updated: August 26, 2026

HiOla Business support is provided by Cadus Labs LLC for business owners, managers, workers, and invited reviewers who need help accessing or using the app.

Contact Support

Email support@hiola.app for account access, app setup, booking workflows, worker schedules, client intake, attendance, kiosk setup, or store review questions.

What to Include

• Your business name or workspace name.
• The email or phone number used for your HiOla Business account.
• The device and app version if you are reporting a bug.
• A short description of what you were trying to do.

Account Help

Businesses create an account in the HiOla Business app. If you cannot sign in, support can help verify the workspace and restore access for the owner or approved manager.

Privacy and Account Deletion

For privacy questions or account deletion requests, review our Privacy Policy and account deletion instructions. Support can help route verified workspace-level requests.

App Store Review Access

Reviewers can use the credentials supplied in App Store Connect to sign in to the dedicated Apple Review Salon workspace and evaluate inbox, calendar, clients, workers, services, intake, and booking workflows.